Where We Ship

We ship to all 50 US states, US territories (Puerto Rico, Guam, USVI, APO/FPO), and the following international destinations: Canada, Mexico, the United Kingdom, the European Union, Australia, and New Zealand.

We don’t yet ship to Brazil, Russia, China, India, or the Middle East — we’re working on it.

Processing Time

All orders take 1–3 business days for processing before dispatch. Orders placed on weekends or US federal holidays will start processing on the next business day.

Domestic Shipping (US)

All US domestic orders enjoy FREE SHIPPING

Estimated transit time: 7–10 business days

International Shipping

All international orders enjoy FREE SHIPPING

Estimated transit time: 7–10 business days

Duties and import taxes: For shipments outside the US, the customer is responsible for any duties, VAT, or import taxes collected by the destination country. These are not included in our shipping and are collected by the carrier at delivery.

Tracking

Every order gets a tracking link emailed to you once the label is printed (typically once your order finishes processing). If your tracking shows no movement after three business days, email us and we’ll open a trace with the carrier.

Shipping to P.O. Boxes

We support delivery to PO Boxes via our standard shipping service.

Address Changes

If you need to change the shipping address after an order is placed, email us within 24 hours of purchase. Once the package is in transit we cannot redirect it.

Lost or Damaged Packages

If your package is marked delivered but you can’t find it, please check with neighbors and your local post office first — most “lost” packages turn up within 24 hours. If not, email us and we’ll work with the carrier on a claim. We replace or refund lost packages; we don’t ask you to file the claim yourself.

Company Name: Vibeoutlets INC

Company Address:

Email: [email protected]

Shipping Policy